This job is posted at www[dot]IndiaTechJob[dot]com
HCL Technologies Limited requires Technical Support/Customer Support at NOIDAExperience: 0 to 5 yrs.
Salary: INR 1,75,000 - 3,00,000 P.A
Opening(s): 20
Walk-in Interview from 12th September to 14th September from 10 AM
Role's and Responsibilities:
- Take responsibility for owning and resolving customer issues ensuring that an exceptional customer experience is delivered on every contact. (Customer Connected)
- Quickly identify customer dissatisfaction and take every opportunity to apologise, recover the Customers' perception of BT and deliver an outstanding experience. (Customer Connected)
- Be confident and enthusiastic about delivering an excellent level of service and support to Customers, colleagues and the business. (Heart)
- To be responsible for own actions and decisions in order to protect BTs Bottom Line. (Bottom Line)
- Make things simple for the Customer, and the business, by using common sense and clear & concise communication. (Straightforward)
- Demonstrate excellent knowledge of Tech Expert products, process & procedure and take every opportunity to share or feedback relevant information (Coaching for Performance)
Benefits with HCL
1. Pickup and Drop by AC cabs
2. Biannual Appraisal
3. Growth Opportunities within HCL BSERV and other divisions of HCL through IJP
4. Overtime allowance.
5. Process allowance over and above the CTC
Walk-in Details:
12th Sep- 14th Sep 2013 (Time: 10 am to 4 pm)
Please mention Reference Priyanka Sengar on top of your resume
Venue:
HCL Technologies
A-22, Sector 60, Noida
Contact Person: Rashmi Negi
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